Privacy Policy

1. Introduction

Welcome to FIT FAM.

FIT FAM ("us", "we", or "our") operates www.fitfamilie.com (the "Service").

Our Privacy Policy governs your visit to our website and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy.

2. Definitions

• SERVICE — The www.fitfamilie.com website operated by FIT FAM.
• PERSONAL DATA — Data about a living individual who can be identified from those data.
• USAGE DATA — Data collected automatically from use of the Service or its infrastructure.
• COOKIES — Small files stored on your device (computer or mobile device).
• DATA CONTROLLER — A natural or legal person who determines the purposes for which personal data are processed. We are a Data Controller of your data.
• DATA PROCESSORS — Any natural or legal person who processes data on behalf of the Data Controller.
• DATA SUBJECT — Any living individual who is the subject of Personal Data.
• THE USER — The individual using our Service. Corresponds to the Data Subject.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information including:

• Email address
• First name and last name
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• Bank Details

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials. You may opt out at any time.

Usage Data

We may collect information your browser sends when you visit our Service, including IP address, browser type and version, pages visited, time and date of visit, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies, though some parts of the Service may not function properly.

• Session Cookies
• Preference Cookies
• Security Cookies
• Advertising Cookies

5. Use of Data

FIT FAM uses collected data to:

• provide and maintain our Service
• notify you about changes
• provide customer support
• gather analysis to improve our Service
• monitor usage and detect technical issues
• carry out obligations arising from contracts between you and us
• provide news, special offers, and general information about similar goods and services

6. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Transfer of Data

Your information may be transferred to and maintained on computers outside your jurisdiction. If you are located outside Sri Lanka and choose to provide information to us, please note that we transfer and process it in Sri Lanka. FIT FAM will take all steps reasonably necessary to ensure your data is treated securely.

8. Disclosure of Data

We may disclose personal information:

• as required by law or valid public authority requests
• in connection with a merger, acquisition, or asset sale
• to our subsidiaries, affiliates, and service providers
• to fulfill the purpose for which you provide it
• with your consent in any other cases

9. Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.

10. GDPR Data Protection Rights

If you are a resident of the EU/EEA, you have rights under GDPR including the right to access, rectify, object, restrict, port, and withdraw consent for your data. Contact us at info@fitfamilie.com.

11. CalOPPA Rights

Users can visit our site anonymously. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track mechanism is in place.

12. CCPA Rights

California residents may request to know what data we collect, delete their data, or stop selling it. We do not sell or rent personal information to any third parties. Requests: info@fitfamilie.com.

13. Service Providers

We may employ third-party companies and individuals to facilitate our Service. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

15. CI/CD Tools

We may use third-party Service Providers to automate the development process of our Service.

16. Behavioral Remarketing

We may use remarketing services to advertise on third-party websites after you visit our Service. We and our vendors use cookies to inform, optimize, and serve ads based on your past visits.

17. Payments

We use third-party services for payment processing. We do not store or collect your payment card details. Payment processors adhere to PCI-DSS standards. Payhere.

18. Links to Other Sites

Our Service may contain links to third-party sites not operated by us. We strongly advise you to review their Privacy Policy. We assume no responsibility for their content or practices.

19. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us.

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you by posting the new Privacy Policy on this page and via email or a prominent notice prior to the change becoming effective.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us: info@fitfamilie.com.